CyPortal SLA Assurance Service

in

Service Level Agreements (SLAs) are rapidly becoming the norm for business grade and wholesale transport services. Increasingly business Ethernet, wireless backhaul, and wholesale service customers require real-time visibility into the performance of services relative to pre-defined SLAs. CyPortal is Cyan's market-leading SLA assurance service which was developed specifically to help service providers address this emerging requirement and differentiate their services for increased revenues and customer satisfaction.

CyPortal rolls up key SLA performance metrics across multi-vendor networks, to provide meaningful end-to-end SLA performance information, in customer relevant views. The cloud-hosted software as a service (SaaS) nature of CyPortal enables service providers to implement and offer their own company branded SLA assurance portals, with minimal time, cost and effort.

For more information, check out the following data sheet or contact a sales representative.