Solutions

Cyan Hardware, Software and Services Based Solutions

Cyan provides innovative metro and regional packet-optical transport solutions for existing and emerging applications such as business Ethernet, wireless backhaul, broadband backhaul, data center aggregation and interconnect, and wholesale transport. To satisfy these demanding service requirements, Cyan's provides a family of hardware-, software-, and services-based solutions which enable Service Level Aware Networks^SM. Cyan's holistic approach to packet-optical transport empowers service providers to scale, extend, and simplify networks while deriving incremental revenues to maximize profitability and customer satisfaction. 

The cornerstones of Cyan Service Level Aware Networks consist of the following offerings:

- Cyan Z-Series: Packet-Optical Transport Platforms

- Cyan 360: Multi-Layer Software Support Systems

- Cyan PRO: Professional Services
 

Cyan Z-Series Packet-Optical Transport Platforms

The industry is entering an era of exponential scale, with new services and new applications driving dramatic shifts in traffic patterns and service requirements. The Cyan Z-Series packet-optical transport platforms were designed explicitly to deal with the challenges of the exponential era of communications with scale and capital efficiency.

Cyan's Z-Series platforms are widely recognized as the industry's first "purpose-built" packet-optical transport platforms. The Z-Series modularly support the aggregation and grooming of packet, SONET/SDH, OTN, and wavelength services natively in a single integrated platform. The Cyan Z-Series platforms also set the industry benchmarks for scalability with "True 100G Ready" backplane designs supporting over 100 Gbps per service module slot for an easy migration to 100GbE and ODU4 services.

Recognizing the need for scale from the network edge to the core, the Cyan Z-Series platforms are available in a variety of configurations ranging from 2RU, temperature hardened, access-edge optimized Cyan Z22, to the 5RU metro-edge optimized Cyan Z33, and the 13 RU metro and regional optimized Cyan Z77. The Z-Series platforms support a variety of interchangeable Z-Series service modules to support a wide range of applications requiring Ethernet services, as well as packet, TDM and/or wavelength aggregation, grooming and transport services.
 

Cyan 360 Multi-Layer Software Support Systems

In today's rapidly evolving market, new services and new business requirements can emerge overnight. Efficient and operationally agile service providers are better able to respond to changing market requirements, resulting in more satisfied customers, increased market share, and superior profitability. The Cyan 360 suite of multi-layer software support systems are recognized as redefining operational agility and efficiency with powerful new user interfaces that render complex networks in simple to understand formats which improve network performance to reduce capital and operational costs.

CyPlan is the market-leading, multi-layer planning component of the Cyan 360 software support systems suite. CyPlan empowers service providers to use a common cloud-based planning resource across the service provider enterprise for a consistent, efficient and comprehensive approach to planning networks across multiple services and transport layers concurrently.

CyMS was the first component of the Cyan 360 software support systems suite and continues to deliver unrivaled market leadership with 3-dimensional visualization of complex multi-layer networks in a simple and intuitive user interface. Going well beyond basic fault, configuration, accounting, performance and security (FCAPS), CyMS delivers network management with revolutionary visualization techniques which clearly show the relationship between services and the various transport layers associated with those services for complete and simplified operational management.

CyPortal rounds out the Cyan 360 lifecycle of software support systems with industry-leading SLA monitoring and reporting services. Service providers simply identify which services and which SLA parameters they want monitored and reported on a per-customer basis, and CyPortal rolls up and presents that data in a simple and intuitive GoogleMaps integrated format. The ability of CyPortal to roll up key SLA performance metrics across Cyan Z-Series equipment, CyAlliance partner products, and generic 3rd party devices conforming to key industry standards yields maximum flexibility for differentiating services and deriving incremental revenues.
 

Cyan PRO Customer Services

While great hardware and software products are essential, great customer service is key to maintaining effective, successful, and happy service provider customers. Cyan PRO customer services are consistently rated among the best in the industry. Cyan's customer service engineers leverage the power of Cyan 360 software support systems to deliver superior Z-Series networks support with ultra-low costs, contributing to a lower total cost of network ownership (TCO).

Consistent with Cyan's integrated approach, CyOperate provides a simple one-stop software and services offering which bundles:

• CyPlan-S for standard levels of multi-layer network planning
• CyMS for multi-layer network management of Cyan Z-Series systems
• CyTAC 7x24x365 phone and web technical assistance
• CyUpdate providing easy no-extra-cost access to the latest software releases

This simple and no-surprises approach to all essential software and services at one low annual price maximizes network efficiency and further contributes to the lowest TCO.

CyNOC expands on the power of CyOperate and the Cyan 360 software support systems with network operations center services provided by Cyan customer service engineers. CyNOC services are available in multiple service levels ranging from having Cyan CyNOC engineers proactively monitoring and managing Cyan Z-Series networks as a subject matter expert (SME) member of the service providers NOC team to a partial or even full outsource of complete NOC services to manage the entire multi-vendor network.

CyServices is the umbrella solution category for the remaining much broader set of available services from Cyan. CyServices vary from site survey and installation services, to on-site or Cyan hosted training, on-site field service engineers, network upgrades, network audits and a range of customized service offering to meet the diverse needs of our world-wide customer base.

To Learn More...

user/registerClick HERE to request access to Cyan's Customer Portal

Call us at +1-707-735-2300

      Technical Assistance:
      877-283-0033 or 707-283-0033