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Training and Documentation
Training
Cyan offers a comprehensive portfolio of technical training and education services designed for individual technicians and their companies. Training is available to any Cyan customer.
All Cyan trainers are certified, qualified, and experienced engineers. Training can be customized for your network environment and site requirements. We offer on-site training at the location of your choice. Cyan also provides computer-based training.
Classes offer comprehensive training on the Cyan Z-Series shelves, all line cards, management network, and commissioning. Training also includes detailed information for using the Cyan CyMS Management System. You will learn:
- CyMS administration
- Network tools
- GUI overview
- Provisioning transport resources
- A-to-Z provisioning
- Optical Transport Network (OTN) concepts and provisioning
- Optical cross-connections
- CyMS Performance Monitoring
- Alarm and event management
- Scheduled database backup and restore
- Scheduled NE software updates
- Ethernet services provisioning
- PBB-TE, including EPL, EVPL, and E-LAN services
- Link Aggregation Groups (LAGs)
For detailed information on specific training courses, please contact your Cyan account manager.
The Customer Portal allows access to all available Cyan Training courses and related training material and videos.
Documentation
The Cyan documentation set covers engineering, planning, installation, commissioning, provisioning, and maintenance. The Customer Portal provides you with instant access to documentation updates.
Cyan documentation includes:
- Cyan Z-Series Engineering and Planning Guide
- Cyan Z77 Installation and Safety Guide
- Cyan Z33 Installation and Safety Guide
- Cyan Z22 Installation and Safety Guide
- Cyan L-AMP Installation and Safety Guide
- CyMS Server Installation and Upgrade Guide
- CyMS Configuration Guide
- Cyan Packet Switching User Guide
- Cyan Z-Series Troubleshooting and Maintenance Guide
- Cyan ZR-6 Cabinet Installation Guide
- Quick Reference Guides
- Field Service Bulletins
- Advisory Bulletins
- CyAlliance support documentation (reference and quick-start guides)
- Cyan TL-1 Configuration and Command Reference Guide
- Cyan CLI Configuration and Command Reference Guide
- Declarations of Conformity and Regulatory Information
The Customer Portal allows access to all Cyan product documentation. Access to all technical documentation is available online 24/7 through the Customer Portal.